Terms and conditions

Tchibum Pools – Where Dream Pools Become Reality!

Terms and Conditions

Effective Date: 11/03/2025

Welcome to Tchibum Pools! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website and engaging with our services, you agree to comply with these terms.

Who We Are

With years of experience in the pool construction industry, Tchibum Pools has built a reputation for exceptional craftsmanship, innovative designs, and customer-focused service. We take pride in offering fully customizable Gunite (concrete) and fiberglass pools, handling everything from design and permits to installation and finishing touches.

1. Definitions

“Company,” “we,” “our,” or “us” refers to Tchibum Pools, a concrete contractor based in Jacksonville, FL.
“You,” “client,” or “customer” refers to the person or entity using our website or services

2. Services

Tchibum Pools specializes in custom pool construction, remodeling, and maintenance. Our services are available in Jacksonville, FL, and surrounding areas.

3. Quotes and Contracts

All estimates and quotes provided are valid for 30 days unless stated otherwise.
A contract must be signed before work begins. Any changes or modifications to the project must be documented and agreed upon in writing.

4. Payments and Billing

A deposit is required before starting any project.
Payment schedules will be outlined in the contract. Late payments may incur additional fees.
We accept payments via [list payment methods, e.g., credit card, bank transfer, etc.].

5. Permits and Compliance

We handle the permit application process, but the timeline depends on local authorities.
Clients must comply with all local regulations, zoning laws, and HOA requirements.

6. Warranties and Liability

We provide a limited warranty on our workmanship. Specific warranty details will be outlined in your contract.
We are not responsible for damage caused by natural disasters, weather conditions, misuse, or lack of maintenance.

7. Cancellations and Refunds

Project cancellations must be made in writing. Refunds will be issued based on work completed and materials purchased.
Deposits are non-refundable after work has commenced.

8. Use of Website

The content on our website is for informational purposes only. We are not responsible for any inaccuracies or outdated information.
Unauthorized use of our website, including copying, republishing, or hacking, is prohibited.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts of Jacksonville, FL.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: claudio@tchibumpools.com

Phone: (407) 635-6168

Address: 13346 Solar Dr, Jacksonville, FL 32258